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Next, the fee slip is given to billing once it is scanned into the system.
Once the front desk staff scans the fee slip, the paper fee slip is sent to billing where it is billed the same day.
EOBs are scanned into the system as well and are tagged by date and insurance company.
When there is a request by an insurance company for additional documentation, the staff is able to handle the request immediately. They can pull up the patient's electronic file without leaving their desk and quickly respond back to the insurance company by mail, fax, or email.
The staff doesn't need to find the file, disassemble the file, copy the records, put the file back together, and re-file it.
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