Introduction
More than likely, you
are here because you've been tasked with making a vendor selection for a
document imaging system and find that you are in unfamiliar territory. With
the myriad of document imaging systems on the market today, how do you know
which system is right for your organization? Every organization is different
and their needs are different. Unless you are armed with knowledge, your
efforts could fail and you could end up with a costly system, which may not
perform to your unique needs or budgetary concerns. We have developed this
free educational resource to arm you with the information needed to navigate
the land mines in the decision process.
Why
we are making this education material available for free? Our company
believes that every business should invest in a document imaging system.
Yet 95% of the sales people you will encounter know little more than you,
and ultimately lead to confusion and indecision. We want to take the
confusion out of the decision process. And, although we present the facts
to you, you must realize that we are not vendor neutral. We have purposely
designed our system to overcome the limitations you will learn about.
To this end, we
developed a very easy process for you to educate yourself in the key areas
of document imaging and document management. You will be able to
answer the question: should I purchase a database system, a full text
system, or a metadata system? You will also be able to answer the
question should we use the TIFF file format or the PDF file format? And,
finally you will be able to answer the question, why should we purchase a
document imaging system?
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PDF versus TIFF: Storage Media Dependency
The following article, "PDF versus TIFF: Storage Media Dependency"
will help answer one of the most widely asked questions about document
imaging file formats. It should help arm you with the knowledge to decide
which format is best for your organization's document imaging project.
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Special Report - What Every
CEO Should Know
This document explains, If a CEO knew the facts, every business would have a
document imaging system. The greatest
technological advancement since the computer and the copy machine is in
document imaging. Ninety-five percent of an organization's information still
resides on paper, and although networks are indispensable in most
organizations, they simply cannot share information which is not in an
electronic format. Document imaging converts paper into electronic documents
which can easily be shared across a network and around the world. In other
words, your filing system will be turned into your Information Center.
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(304KB)
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Take a 30,000 Foot View Before Purchasing a Document Imaging System
Every organization has a CEO and CFO whose responsibility is to step back
and take a 30,000 foot view on the way a solution to any given problem fits
into the overall planning and development of its business objectives.
Document imaging is all about using technology to achieve your business
goals. When you flip the switch on a document imaging system, you have
turned on one of the most powerful office tools a business can deploy.
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(137KB)
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Document Imaging's Dirty Little Secret
When pitching a document imaging system, a salesperson often presents a database
as if it were problem free and easy to maintain. Nothing could be further
from the truth. Document imaging databases can be your worst nightmare if
you can't afford the support required to maintain them.
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(205KB)
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PDF Document Portability
This document discusses how DIS-Imaging embeds the key search words directly
into the electronic PDF file so that wherever the document is moved, the key
search words travel with the document. The advantages of this technology are
that documents created by the system are transferable from one computer to
another, without losing the ability to search and retrieve the documents
needed. This feature adds a great deal of
flexibility to our system, which is not available with other document
imaging systems.
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(118KB)
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Whitepaper on OCR
White Paper explaining the disadvantages of full-text OCR searches. Optical
Character Recognition (OCR) is a process of converting text on a scanned
image into text that can be searched. The idea then is to perform a
"full-text search" on the OCR document with key words and phrases that are
known to be included in a document. The OCR process is sensitive to the
quality of the image as well as the differences in the fonts used within the
document. As a result, the output from an OCR process is seldom totally
correct. Because of the inaccuracy inherent in the OCR process, it
requires and operator to manually correct all the suspect characters.
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(164KB)
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Database Management White Paper
White Paper explaining the major differences between databases vs.
indexes. The document imaging community has a tendency to casually speak
about a database as if its management is routine; however, the complexity of
a database system goes beyond the skill level of most avid computer users.
Although database management may not be an issue for organizations that
enjoy a full complement to their IT staff, it is problematic for
organizations that do not employ both a network manager and a database
administrator.
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(304KB)
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Paper Filing System Vs. Document Imaging System
Document imaging systems can help you to reduce costs. Employees can
accomplish tasks faster and do more because they have quick and easy access
to the information they need. It further cuts cost by eliminating printing
and publishing costs associated with paper.
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(86KB)
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Improving Customer Service
Document discussing how a document imaging
system will improve customer service. A document imaging system empowers an
organization to find customer information instantly from a PC. Since search
results are immediate, they will be able to answer most customer service
questions on the first call. Providing needed information to the customer on
a timely manner, insures a satisfactory experience for the customer.
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(96KB)
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Increasing Productivity
In todays cost-sensitive environment, no
enterprise can afford to waste resources or miss opportunities. Therefore,
it is vital to remove any barriers that prevent employees from accessing
critical information and performing their jobs.
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(129KB)
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The Three Layers of a PDF
This document illustrates the three layer concept of a PDF (i.e. Image Layer, Full-Text Layer, MetaData Layer).
This is essential to understanding how different document imaging systems
search and retrieve electronic documents.
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(193KB)
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Structured & Unstructured Documents
This is a white paper explaining the differences between the two types of
documents, structured and unstructured and the characteristics of each type.
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(81KB)
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Disaster Protection
This document discusses one of the most important issues with company's
records today, disaster protection. Recently, we experienced the devastation
of Hurricanes Katrina and Rita. These forces of nature have demonstrated the
power such storms can possess and the damage they can achieve. An investment
in a document imaging system is not only measured in dollars and cents, but
also in peace of mind.
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(124KB)
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Cost Justification Analysis
This document covers the topics of a cost justification analysis which
encompasses what every organization seeks in the benefits of a document
imaging system. It contains a sample graph of the cost benefits of a
document imaging system.
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(99KB)
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Case Study on Lakeshore Dermatology and Skin Renewal Center
In November 2005, a case study was performed at Lakeshore Dermatology and
Skin Renewal Center. This study shows how a document imaging system
installed two years prior is helping the practice flourish and calculates
the tremendous return on invest over the life of the practice. The
additional lifetime profit that Lakeshore Dermatology and Skin Renewal
Center will receive by using a document imaging center is estimated at
$8,545,000.
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(108KB)
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Case Study on Walters Gardens, Inc.
Walters Gardens, Inc. is the largest perennial plant grower in the world,
with its headquarters in Zeeland, Michigan. A case study performed after
implementation of a document imaging system shows how the company recovered
office space, increased productivity and improved customer service.
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(89KB)
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Vendor Questionnaire: to Assist Your Organization's Evaluation of Document Imaging Systems
This helpful tool will identify critical questions that you as a customer should ask any vendor
of document imaging systems and provides you with a brief explanation of each questions importance. It
does not include every question that you should ask; rather, it focuses on
the pertinent topics that every customer should know.
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(103KB)
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Document Imaging PowerPoint Presentation
This is a comprehensive PowerPoint presentation describing the benefits of
a document imaging and management system and describes the various system
technologies. (8 Minute PowerPoint Flash Presentation)
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(8:00 Minutes)
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Technology: Servant or Master
This is a PowerPoint presentation describing the major difference between
a database driven document management system versus an index driven system
and the pros and cons of using both. (6:28 Minute PowerPoint Flash
Presentation)
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(6:28 Minutes)
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How Much Is A Paper Based Filing System Costing Your Practice?
The following analysis was performed by the University of Massachusetts
Medical Center to measure the actual dollar value of lost information to the
medical center. Their findings are shocking, indicating that medical
practices need to seriously consider installing a document imaging system in
their practices.
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(229KB)
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Bar Code Education Document
A document that will provide you with a basic understanding of bar codes
with emphasis on PDF417 two-dimensional (2D) bar codes.
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(189KB)
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